Do you have a damaged knitwear or crochet item with a snag, hole, or broken stitch?
This 30-minute video consultation is designed to assess the issue and find the best way to restore your garment so you can wear it again with confidence.
During the call, we’ll carefully review the damage together and create a clear repair plan tailored to your piece.
What’s included in the consultation
30-minute one-to-one video call
Professional assessment of knitwear or crochet damage
Repair recommendations based on technique, yarn type, and structure
Guidance on next steps for repairing your item
Pricing & repair policy
The consultation fee will be deducted from the final repair price
Final repair cost depends on the complexity of the work and will be confirmed after the consultation
Language options
The video call can be held in:
Catalan
Spanish
English
For any other language, please bring your own translator.
FERO Atelier products
If your item is a FERO Atelier piece:
The repair is completely free
You’ll pay the consultation fee when booking
The full amount will be refunded to your original payment method after the call
Who this service is for
Snagged or pulled stitches
Small holes or worn areas
Broken yarns in knit or crochet garments
Handmade or sentimental knitwear in need of careful repair


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